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COVID-19 Updates and Procedures

We would like to update you on evolving hospital policies. Due to concern regarding COVID-19, we have implemented “Concierge Service”. We ask you to call our office on arrival for your scheduled appointment and a team member will obtain history by phone. A team member will personally escort your pet in to be examined by the veterinarian. While your pet is with us we ask that you remain in your car. The veterinarian will consult with you by phone regarding the treatment plan and a team member will escort your pet outside. Payment will be made over the phone. If you are picking up medications or food, call on arrival and we will bring it to you. We love our clients, however, we are not allowing clients inside for the safety of both clients and our team members. We would like to reiterate that we are open and will continue providing the best medical care to your pet. We appreciate your understanding and trust in us to continue caring for your pets. Please call 905-336-4002 for details or with any questions or concerns!

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